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FAQ's
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Have a question? Crystal has the answers.
Check out our most common enquiries here.
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Is Crystal an Australian owned company?Yes. Crystal is an Australian owned company with manufacturing facilities and employees based in Victoria, Australia
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Are Crystal products covered by a warranty?Yes Crystal products are covered by warranty against defects from faulty installation or materials. Please see the attached warranty conditions for more information
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Do you have any tips for maintaining my Crystal products?Yes. You can find useful hints and tips within our product care and maintenance guides
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What type of glass does Crystal use?All Crystal glass is made in accordance with the Australian accredited glazing standards
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Where can I see the Crystal Product range?Please visit the gallery section of our website or alternatively our showroom is available by appointment only.
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Does Crystal sell spare parts?Yes. In order to request a replacement of a spare part please send your request to services@crystalhome.com.au. To help determine whether we have the spare part you require please supply your site address and a photo of the part you require, if possible
Didn't find what you were looking for? Feel free to contact us for assistance
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