FAQ's
Have a question? Crystal has the answers.
Check out our most common enquiries here.
Is Crystal an Australian owned company?
Yes. Crystal is an Australian owned company with manufacturing facilities and employees based in Victoria, Australia
Are Crystal products covered by a warranty?
Do you have any tips for maintaining my Crystal products?
Does Crystal sell spare parts?
Yes. In order to request a replacement of a spare part please send your request to services@crystalhome.com.au. To help determine whether we have the spare part you require please supply your site address and a photo of the part you require, if possible
What type of glass does Crystal use?
All Crystal glass is made in accordance with the Australian accredited glazing standards
Where can I see the Crystal Product range?
Please visit the gallery section of our website or alternatively our showroom is available by appointment only.